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Recent press releases

The pandemic didn’t just disrupt our homelife — it changed how we understand “home” 

CHARLOTTE, NC (April 7, 2021) – After a year in which “working from home” began to feel like “living at work,” America has undergone a profound shift in its understanding of “home,” driving homeowners to want more space, new uses and a better environment to nurture positive changes that evolved during lockdown.

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LightStream Named Best in Customer Satisfaction for Personal Loans
by J.D. Power

CHARLOTTE, NC (Sept. 15, 2020) –  LightStream announced today that the company has earned the number one ranking in customer satisfaction among personal loan providers in the J.D. Power 2020 U.S. Consumer Lending Satisfaction Survey.

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COVID-19 fails to derail Americans' plans for home renovations

CHARLOTTE, NC (June 16, 2020) – Seventy-three percent of homeowners are planning to renovate this year, according to a new, May 2020 LightStream home improvement pulse survey conducted by Wakefield Research.

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Our customers love us. Find out why.

Smooth and quick

I applied with Lightstream for a boat loan from my phone and was approved and had the funds in my account the next day. I now own a beautiful boat that I am really enjoying. Thanks Lightstream!

Bay Area, CA

It is all about Customer Service

I have now used LightStream for the financing on two items. I can't believe how quick and easy the application process, closing, funding and completion of all the documents were.

Navasota, TX

Nice to be rewarded!

It's nice to have a loan company that will reward and trust you for having good credit. The loan process was easy and safe, with great rates and no early payoff penalties. Will use them again on my next project.

Lee's Summit, MO

The LightStream experience

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*Your loan terms, including APR, may differ based on loan purpose, amount, term length, and your credit profile. Lowest rates require excellent credit. At least 27% of approved applicants applying for the lowest rate qualified for the lowest rate available based on data from 10/01/2024 to 12/31/2024. Rate is quoted with AutoPay discount. AutoPay discount is only available prior to loan funding. Rates without AutoPay are 0.50% points higher. Subject to credit approval. Conditions and limitations apply. Advertised rates and terms are subject to change without notice.

Payment example: Monthly payments for a $ loan at % APR with a term of NaN years would result in monthly payments of $.

Maximum APR for a LightStream loan is %. Loan terms range from 24 - 240 months depending on the loan type.


Business Hours (Eastern time)

Customer Service

Monday - Friday: 9:30 a.m. to 7 p.m. & Saturday: Noon to 4 p.m.

Saturday: Noon to 4 p.m.

Application Processing

Monday - Friday: 10 a.m. to 6 p.m.


Mailing Address
PO Box 117320
Atlanta, GA 30368-7320

E H L Truist Bank is an Equal Housing Lender. © 2025 Truist Financial Corporation.
Truist, LightStream, and the LightStream logo are service marks of Truist Financial Corporation.
All other trademarks are the property of their respective owners. Lending services provided by Truist Bank.